How to allow a single approver from a list of approver

[fvalle]

I'm setting up a JSM project where I have several approval levels. Each approval level should have a list of approvers that can approve, and only one of their approvals is required to transition into the next step.

In setting up the approvals step, all I see is the following:

I do not see any spot where I can configure how many approvers need to approve as you would in JSD.

Can anyone help me find the right area to configure that only a single approval is necessary to be considered approved?

[Susan Waldrip]

Hi @fvalle , Welcome to the Community, we're glad you're here!

If I understand your question correctly, you want to ensure that when one approver of possibly multiple approvers for a step in your workflow approves, then it's considered approved and transitions to the next status in the workflow. It appears that the screen you are showing where it says "Consider approved after 1 approval(s) is how you would set that. Is it not working?

[fvalle]

@Susan Waldrip The option doesn't seem to display for our JSM instance. I see the option in other projects but nothing similar in JSM.

The first screenshot is what I see when configuring approvals, the second is what I was expecting to see to configure it properly.