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How to add watcher an issue after setting a security group Edited

When an issue is created I setup a security group for confidentiality.

The current assignee need to add a watcher of their group that is in the same security group.

sg.png

 

Thank you

 

2 answers

1 accepted

0 votes
Answer accepted

@Carlos Ramirez 

The permission setup is controlled by your JSM project's permission scheme.  You just need to use Project settings > Permissions, then click on the Actions button > edit permission.  Make sure the current assignee are granted with "Manage Watchers" permission.

2021-04-21_18-18-35.png

NOTE - In JSM, you should use "Requested Participant" concept instead of "Watcher" since typically only agent can access JSM project issues directly via the project UI.  All other users are accessing the issue via Portal UI.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Infrastructure Applications Team

Viasat Inc.

0 votes

The current assignee can add a watcher if they have maintain watcher permission.  They will be limited to selecting from the people who can see the issue.

Thank you Nic.

Do you know where can I find documention about how to setup?

 

Regards.

@Carlos Ramirez -

The permission setup is controlled by your JSM project's permission scheme.  You just need to use Project settings > Permissions, then click on the Actions button > edit permission.  Make sure the current assignee are granted with "Manage Watchers" permission.

2021-04-21_18-18-35.png

NOTE - In JSM, you should use "Requested Participant" concept instead of "Watcher" since typically only agent can access JSM project issues directly via the project UI.  All other users are accessing the issue via Portal UI.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Infrastructure Applications Team

Viasat Inc.

Thank you very much Joseph,

Its an excellent answer and usefull.

Regards.

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