How to add the Group approvals in the JSM Change Request workflow please help me the steps

Sreenadh April 4, 2023

Hi,

How to add the Group approvals in the JSM Change Request workflow please help me the steps.

Do we have a option to add the group approvals in JSM if yes how to configure the same.

 

Thanks,

1 answer

0 votes
Kai Becker
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 4, 2023

Hi @Sreenadh ,

you can add all persons from a specific Jira field. This can be single user, multi user or group picker fields.
Additionally you can select that the requests have to be approved by everyone.

Screenshot 2023-04-04 at 23.42.52.pngScreenshot 2023-04-04 at 23.44.00.png

Another option would be to chain multiple statuses with separate approvals.

A guide on how to setup approvals can be found here: https://support.atlassian.com/jira-service-management-cloud/docs/set-up-approvals/

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
PERMISSIONS LEVEL
Site Admin
TAGS
AUG Leaders

Atlassian Community Events