How to add screen into the board while using team-managed project?

[Huyen Huynh]

I run a small group of people, using jira to track and manage the task.

I intend to add a rule that require comment anytime a ticket is moved to Done. 

However, seems like because using the free version with team-managed project, I cannot find how to add that rule.

I researched and found that I can add it by using screen. 

https://confluence.atlassian.com/jirakb/how-to-add-a-comment-during-a-workflow-transition-and-make-it-mandatory-779160682.html)

https://support.atlassian.com/jira-cloud-administration/docs/configure-issue-screens/

However, I could not find the screen configuration page. How can I get into that page and use more feature to my team board?

This is my project url for reference

https://saturdaysolutions.atlassian.net/jira/software/projects/DS/boards/3

I'm looking forward to hearing from you.

Thank you.

[Trudy Claspill]

Hello @Huyen Huynh 

Welcome to the Atlassian community.

In a Team Managed project it is not possible to make a pop up screen show during a status transition. There is a change request for that to which you can add your vote.

https://jira.atlassian.com/browse/JRACLOUD-83879

Currently that is possible only for a Company Managed project.

You cannot flip a Team Managed project to a Company Managed project. If you want to pursue this you would have to create a new Company Managed project and move the issues from the TM project to the CM project. That has its own set of hazards:

https://support.atlassian.com/jira-software-cloud/docs/migrate-between-team-managed-and-company-managed-projects/

And, of course, with CM projects the on Jira Administrators would be able to make customizations to the project. Project Administrators would no longer be able to make customizations.

[Susanna Babayan]

it's cause you're in a team-managed project. try to do it with a company-managed by creating that screen and adding it to the appropriate transition