How to add or update multiple values in an Asset Custom Field in an Automation

[James K_]

Hello, I have a custom field "AssetEmployee" that I use to store an Asset - in this case: Employees, which are objects that I've created to match ticket reporters to the reporters organization.

I have one automation that uses the Lookup Objects action "objectType = Employees and "e-mail address" = "{{reporter.emailAddress}}"" and then matches this value to an object to store into the field AssetEmployee using the AQL "objectType = Employees and "e-mail address" = "{{reporter.emailAddress}}"".

I have another automation that runs when a customer makes a comment.  I've been able to lookup the object that matches the commenter using "objectType = Employees and "e-mail address" = "{{issue.comments.last.author.emailAddress}}"", however I'm not sure how to add this value to the AssetEmployee field instead of overwrite it.

Thanks in advance,
James

[James K_]

For additional clarity, we have situations where multiple people can respond on a ticket, and I need to associate a ticket to the objects associated with those accounts.