I trying to create insight "Automation rule" with send mail about object(when object deteled) How to add atributes to email body and add who trigger this action?
Hi @Pavel Rusakov ,
When you delete an object, the only smart value you can get is {{object}} which is the deleted object key. Other attributes are not known anymore.
Sorry
@Rudy Holtkamp Thank you! Do you known where stored insight log?where can i found information abouut deleted objects?
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There is no log for assets. :(
So once deleted they are really gone.
The only alternative I can offer you is to do backups and look there for the deleted info:
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I represent Revyz, we have built a Jira Software backup and granular restore solution and are in the process of building the same for JSM. Given an opportunity, I would love to show you what we have built on the JSM front to get your feedback on the use case. Please let me know if you are open for a discussion.
Thank you
Vish
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