In our team-managed project I added the internal Admins and Agents, but we need to now allow employees to access the portal and create tickets.
When clicking on the "Channels" option in the settings per this link both myself and another project admin get the error seen below
Hi Everyone, In this tutorial, we will show you how you can monitor an SLA, and send notifications before or after the SLA has been breached. SLA Threshold Trigger The SLA t...
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