Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

How to add a comment to parent issue of subtask when status of subtask have been chaged ?

Hi guys,


please help me set an automation. 


When subtask status have been changed

And subtask type is equal "X"

Then comment "Y" is added to parent issue. 


Thank you in advanced. 

1 answer

1 vote
Mark Segall Community Leader May 03, 2022

Hi @Nikita Simanenkov 

You can do this with an automation rule:

  • TRIGGER - Issue transitioned
  • CONDITION - Your Sub-Task Type condition
  • BRANCH - Parent
    • ACTION - Add Comment

hi @Mark Segall ,
Adding to Nikita's question.

Is it also possible to get the status and other field values of the specific sub-task to add into the comment for the parent?

We have parents that are service requests created by users through Jira portal, we then create multiple sub-tasks to be assigned to various departments. When particular sub-task is resolved/closed, we want to notify the requestor on the status of that sub-task, to keep them updated on the progress.

Thanks in advance.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Jira Service Management

Coming Soon: Insight Changing to Assets

The 2020 acquisition of Mindville added powerful asset and configuration management capabilities to Jira Service Management in the form of Insight. Following the completion of that integration, custo...

256 views 1 9
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you