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How to add Sub Status to DONE Status

Hi All,


I want to add below Sub Status to DONE status for one of my JIRA project.

Deployed, Cancelled  & Duplicate 

If I move the ticket to DONE status I want to mention one of the above reason for more clarity.

Can anyone please help me on this ASAP.

I have ADMINISTRATION access for the above mentioned JIRA project.

2 answers

1 vote
Jack Brickey Community Leader Dec 12, 2022

Hi @Gowtam Kumar Kakani , Jira has a built-in concept for this using the  Resolution. However, this is only available on CMP projects, not TMP. The other option you have is to add a custom field that has a drop-down value.

Thanks for the quick response.  Can I change the Project from TMP to CMP.

Jack Brickey Community Leader Dec 12, 2022

You cannot change it but you can migrate from one to the other. Here is a reference - migrate-between-team-managed-and-company-managed-projects 

Jack Brickey Community Leader Dec 12, 2022

Also, given some of the potential pitfalls of this migration, I would recommend perusing a number of posts in the community on the migration between the two. There are some good lessons learned and feedback that may assist you in these posts.

0 votes
Dave Mathijs Community Leader Dec 12, 2022

Hi @Gowtam Kumar Kakani welcome to the Atlassian Community!

First of all, are you in a company-managed project or a team-managed project?

In the transition to the 'DONE' status, add a transition screen (that you create first) that includes the 'Resolution' field and remove the post function from the transition if it sets a resolution by default.

Hi Dave I am in Team-Managed Project.  I will try the above steps.  Thanks 

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