How to access a Confluence Knowledge Base with JSM?

[João Dantas]

Scenario:

• we have a publicly available JSM server (datacenter version)
• we have a Confluence server (datacenter version) on the intranet
• both servers are connected over IPSEC

I can't seem to provide any content access to a customer over JSM.

Customer sees the search results, it seems that it loads forever and do not show the content of the confluence article.

Does anyone have any suggestion?

[Vero Rivas]

Hi @João Dantas 

   Look at this post, maybe can help you

   https://confluence.atlassian.com/doc/use-confluence-as-a-knowledge-base-218275154.html

Cheers