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How to access a Confluence Knowledge Base with JSM?


  • we have a publicly available JSM server (datacenter version)
  • we have a Confluence server (datacenter version) on the intranet
  • both servers are connected over IPSEC

I can't seem to provide any content access to a customer over JSM.

Customer sees the search results, it seems that it loads forever and do not show the content of the confluence article.

Does anyone have any suggestion?

1 answer

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Vero Rivas Community Leader Jun 23, 2021

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