Missed Team ’24? Catch up on announcements here.

×
Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

How to Unlock System Field In Jira Cloud?

Jakeer
Jakeer October 25, 2023

Hello Team,

We have one system field named "Organizations" which is showing locked. How can we unlock the field?

Also, we need to add that field in the Issue security Group Custom Field values drop down.

How can we achieve this?

Thanks,

Answer
Watch
Like Be the first to like this
199 views

2 answers

0 votes
Marc Koppelaar
Marc Koppelaar
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Get recognized
October 25, 2023

Hi @Jakeer 

"LOCKED" fields in Cloud are no adjustable.

These fields are integral parts of the application and some marketplace apps also provide locked custom fields. All LOCKED fields are for default functionality.

Reply
0 votes
Dave Mathijs
Dave Mathijs
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
October 25, 2023

Hi @Jakeer 

Why would you like to unlock that field? To show/hide it or make it required/optional in the Field Configuration? Or for another reason?

Organizations are not a group, so it can't be a value of the 'Group custom field value'

What is the challenge/requirement for your specific use case?

Reply

Suggest an answer

Log in or Sign up to answer
Jira Service Desk
Jira Service Management
TAGS
AUG Leaders

Atlassian Community Events

    See all events