I want send email notification to approver, that this ticket have your approver requiredand also want to change dashboard for agents
Hey @Sonu Kumar ,
To send a reminder you might want to look in to the Automation rules.
You can set up a "scheduled" trigger, and based on the JQL you enter have an email action send a reminder.
That JQL trigger could be something like not updated in the last 30 days.
You'll have to elaborate a bit on what the issue/request is for the dashboards.
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