How to Limit option of custom fields based on issue type

[RAMCEL MAGNAYE]

How to Limit option of custom fields based on issue type

for example 

incident issue type

customfields ex :

option a 

option b

service request issue type

customfields ex :

option c

option d

change  issue type

customfields ex :

option a 

option b

option c

option d

[Hans Polder · Accepted solution]

@RAMCEL MAGNAYE ,

What you could do, is configure the 'jira.field.resolution.exclude' transition property (or ...include) on each of the related workflows, to only show the desired Resolutions. Since each issue type can have a different workflow, I believe this should allow you to reach your goal :)

For more inspiration, also see https://community.atlassian.com/t5/Jira-questions/Can-I-restrict-the-resolution-choices/qaq-p/803372

More information:

https://support.atlassian.com/jira-cloud-administration/docs/use-workflow-properties/

[RAMCEL MAGNAYE]

thank you so much it works 

[John Funk]

Hi Ramcel,

You should be able to do that by adding Contexts for the Custom field - each one based on Issue Type. 

Go to Settings > Issues > Custom fields

Search for your custom field and then click the 3 dots menu to the right. Select Contexts and Default value.

Once you get there, click on Add new context link near the top. 

Add a name and then select the Issue type and the values for the field. 

[RAMCEL MAGNAYE]

[RAMCEL MAGNAYE]

i mean the resolution field 

[John Funk]

No, you can't do that with the Resolution field because it is a system field and can't be altered. But you could create a custom field and use that in a transition screen and then have an automation rule that updates the Resolution field when the Custom field is updated. 

[Rilwan Ahmed]

@John Funk ,

You can only specify one custom field context for each project.

https://support.atlassian.com/jira-cloud-administration/docs/add-a-context-to-a-custom-field/

[John Funk]

True