Each of our service desk Request Types are based on Custom Forms. We are needing to generate stats on what number and percent of Service Desk tickets fall into each category. When creating a new report or query, and select Request Type, I get a message that reads:
"To search by Request Type please switch to advanced."
I'm not seeing an option anywhere to switch to advanced, but if that is saying to switch to JQL, then I would not know the right syntax in JQL to get counts and/or a list of issues that fall into each Request Type. Help on that would be very appreciated.
Here is a screenshot of our current custom Forms and associated Request Types:

Thanks for your insights.
- Cole