How to Apply Bold Text Formatting to Smart Values in Canned Responses

Chad Rast
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January 3, 2025

I want to apply bold text formatting to smart values in canned responses. What is the syntax to do this? I have tried the syntax in the attached screenshot (along with a few other options including $ and * *, but none of these worked.

Screenshot_1.png

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Christopher Yen
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January 3, 2025

Welcome to the community, @Chad Rast 

I believe you mentioned it but it should be the * *. 

*{{issue.Assignee}}*

 

You can use this as reference,
https://jira.atlassian.com/secure/WikiRendererHelpAction.jspa?section=texteffects

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