How does Jira know when to extract a signature

[Ste404]

Hi there,

I see some tickets have a little 'Signature' section under description and the signature has been stripped out from the description, works great.

Others are a jumble of images and tables stuck against the description and it bloats the whole ticket creation.

Is there a defined way that explains how Jira know when to pull out the signature, I am hoping to be able to offer the suggestion to some people to tweak their signatures and avoid the hugely bloated descriptions in their tickets coming in.

I have found when I 'inspect' the page the table that is created is this <div class="tableview-content-wrap"> == $0

this actually highlights the whole table except for some junk under is.  Can I remove everything including and after that, somehow?

Thanks.

[Ste404 · Accepted solution]

can this functionality "Use custom text to detect and hide signatures" have html parsing in the custom rule?

[Ste404]

apparently you can.. solved it by pulling out some HTML.