How do you set-up permissions to ensure when you add new staff they can view all projects

[Angelique Klawansky]

Hi I am an administrator in our Jira but was unable to view projects and some of their information without being individually added to projects in Jira. is there a way to ensure certain users when added are automatically added to all existing projects in Jira so that things like Tempo or Cost Tracker work, without having to individually add to projects? 

[Mayur Jadhav]

Hello @Angelique Klawansky ,

Welcome to the Atlassian Community!!

Are you considering for only Jira Administrator or all the end user?

Regards,
Mayur

[Angelique Klawansky]

Thanks I resolved this with support it was a groups and permissions setting.