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How do you link an asset to a service request?

Keith Perry
I'm New Here
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Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
December 15, 2024

Hi community;

how do you raise service requests/incident against assets?

thanks 

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Walter Buggenhout
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
December 15, 2024

Hi @Keith Perry and welcome to the Community!

To raise service requests about assets, you'll need to set up one or more Asset objects custom field(s). These can then be added to your request form(s), so users raising a request are enabled to select the assets with their requests.

Hope this helps! 

Keith Perry
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
December 15, 2024

Thank you sir

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