You're on your way to the next level! Join the Kudos program to earn points and save your progress.
Level 1: Seed
25 / 150 points
Next: Root
1 badge earned
Challenges come and go, but your rewards stay with you. Do more to earn more!
What goes around comes around! Share the love by gifting kudos to your peers.
Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!
Join now to unlock these features and more
The Atlassian Community can help you and your team get more value out of Atlassian products and practices.
We have Jira SM and Jira Software. What is the best way to configure and manage the change cycle from initial request, convert to a change request then manage the change cycle including CAB?
thanks,
Matt
Hi @Matt Wright ,
welcome to Atlassian community!
In order to manage end2end process you could create a ticket in change management project and link it to the original service request ticket. In that way, users that have grants to see tickets in both project will be able to have information about the full process.
Moreover, through the automation you should be able to perfom some integration about two linked tickets.
Hope this helps,
Fabio
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.