How do you change the alert tones in JSM android?

Samuel Howard
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January 16, 2025

There's a help page that vaguely talks about some sounds Atlassian has licensed(?) for the iOS Jira Cloud app.  Doesn't say how to select them, or how to do it on Android.  I haven't found a way on the app yet.

Pagerduty and OpsGenie both had a way to configure usage of locally stored ring/alert tones, hopefully, the "new and improved" JSM isn't a step backward.

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Manoj Gangwar
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January 16, 2025

Hi @Samuel Howard Welcome to the community!

In the below doc, they have mentioned that sounds are not licensed by Atlassian.

 https://support.atlassian.com/jira-service-management-cloud/docs/customize-alert-notification-sounds-in-your-jira-mobile-app/

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