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How do we know the Kanban board is deployed in our Service Management Cloud?

Edited
Martine Costamagna
Martine Costamagna Oct 04, 2023

Hi,
Can someone tell me how I will know that this feature is deployed for my environment, please?

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Florian Bonniec
Florian Bonniec
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Oct 04, 2023

Hi @Martine Costamagna 

 

You can track the feature release here

https://confluence.atlassian.com/jirakb/creating-a-kanban-board-for-a-jira-service-management-project-1001823609.html

https://jira.atlassian.com/browse/JSDCLOUD-8389


regards

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Martine Costamagna
Martine Costamagna Oct 04, 2023

Yes, this is the workaround thru Jira Software and I experimented with it last year but the Kanban board was available only for people who were Jira Software registered users - which is not the case for our users in Service Management.

My understanding, from JSDCLOUD-8389, is  that the Kanban board will be available directly in Jira Service Management, and hence displayed to people who are registered users in Jira Service Management only.
The roll out started on September 14th taking a few weeks, I was wondering if there is an easy way to know that it has been done.
Thank you very much for your help! 

Best regards.

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Florian Bonniec
Florian Bonniec
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Oct 05, 2023

I'm not sure there is a precise way to know when it will come to your instance.

 

You can also check this page Cloud Roadmap | Atlassian

Regards

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Martine Costamagna
Martine Costamagna Oct 05, 2023

I will regularly check my instance.
I subscribed to the page Cloud Roadmap.

Thank you very much for your help, 

I appreciate it.

Warm regards

Martine

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