I have Jira Service Desk Server and have a single Jira Service Desk project.
When users click breadcrumbs or the logo in the top left corner, they get redirected to a list of Service Desk portals, containing one link. I want them to see list of available request types.
How do I redirect to the single portal?
@Viktor H Companies typically configure DNS to point to their portal of choice.
They pick a vanity url, like: https://support.mycompany.com/servicedesk/customer/portals and redirect to https://mycompany.com/servicedesk/customer/portal/1
However, if customers click the logo they will still go to the top portal, so it's not a perfect solution.
If you want to ensure that nobody can browse to the top level - the portal of portals - I believe you could install nginx or use Apache to re-route requests from the top portal to portal 1.
Thanks for the reply.
We tried the re-route.
The problem is, the portal is a single page web application.
So when a customer clicks the logo - no request is sent through the network.
So, the redirect works when trying to load the url /portals/ but not when clicking the logo, unfortunately.
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