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How do i change the Quarters on the SLA calendar?

Tom Thomas
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January 11, 2024

Under reporting, when i click on SLA success rate and show by 'Past quarter by week' it's showing me Jan 1 - Jan 8 as part of Q4. It should be part of Q1. Am i just mis reading this, or is there a way to adjust this on the SLA Calendar that I'm overlooking? 

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Eugenio Onofre
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January 12, 2024

Hi @Tom Thomas

Welcome to the Atlassian Community.

In this report, quarter means "last 3 months". So this is why the w/o 1-8/jan is being displayed. Unfortunately, there is no way to change this configuration.

In case you want a more detailed SLA report, I would suggest looking into Atlassian Analytics, which provides you a great variety of fields/graphs to interact with.

Please remember to accept this answer in case it helps resolve your question as it can also help other community members in the future.

Best Regards,
Eugenio

Tom Thomas
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January 12, 2024

Ah, understood. Thank you @Eugenio Onofre ! 

Like Eugenio Onofre likes this

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