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How do i add fields in the customer portal but no in the request part?

samuel.ramirez October 29, 2019

fast please

1 answer

0 votes
Jack Nolddor _Sweet Bananas_
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
October 29, 2019

Hi Samuel,

 

You can hide fields from the customer portal that are present in the issue itself, but you cannot do in the other way around. You cannot have fields present in the customer portal that are not part of the request / issue itself.

 

Regards.

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