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How do I turn on JSON Export for Jira Cloud?

Amarillas Erika
Amarillas Erika Nov 07, 2023

I wanted to use this feature and read that it can only be enabled through Jira Servers, the problem is that I am using Jira Cloud. Is there additional fee enabling this and is't possible for the atlassian support to enable this?

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Brant Schroeder
Brant Schroeder
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Nov 07, 2023

@Amarillas Erika You should take a look at the API you can get everything through it via JSON.  https://developer.atlassian.com/cloud/jira/platform/rest/v3/intro/#version 

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Marc Koppelaar
Marc Koppelaar
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Nov 07, 2023

Hi @Amarillas Erika 

No there is not such an option.

As stats this is only available for self hosted installations of Jira, not for Cloud

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Amarillas Erika
Amarillas Erika Nov 07, 2023

Can you please recommend other ways to get the JSON of an issue/ticket? I've been looking for other apps but it seems that it can't give me the result I want.

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Marc Koppelaar
Marc Koppelaar
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Nov 08, 2023

Hi @Amarillas Erika 

See the option @Brant Schroeder gave.

Use the API to get information from Jira.

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