The email notifications work as designed based on rule however my HD team does not look at the dept email queue. We use a dedicates TEAMS chat within the company as an approved channel for communication and is monitored (eyes on glass)
Hi @Paul Hart Please follow this documentation
https://support.atlassian.com/automation/kb/integrate-an-automation-rule-with-microsoft-teams/
You could send alerts to Teams channel from Automation for Jira using a Webhook URL.
Hope this helps.
Glad it helped! Do you have any further questions on this @Paul Hart
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.