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How do I resolve the automation user error after the automation user is removed from the project?

aosler January 7, 2021

I can't change the user away from the removed user.

 

I figure I should be able to add myself as the automation user since these are my group memberships:

administrators

jira-administrators

jira-servicemanagement-users

site-admins

 

 

2 answers

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aosler July 13, 2021

The problem was that the interface did not indicate the ability to type into the field.  Since the current user was already populated and the pulldown did not list anyone except the deleted user, I didn't think to type into an element which behaved like a locked field entry.  After typing into the field I was able to change the user.

0 votes
Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 7, 2021

did you "Delete" the user or just deactivate? if you deleted :-(. If you deactivated then reactivate, login as user and change it. Otherwise try copying the automation and seeing if you can set the user on it.

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