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How do I remove these users from the customer list?

These are internal confluence user accounts that are showing up on the customer list for a service project. They are not listed under "People" in project settings or "Portal Customers" in Atlassian admin.

 

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2 answers

1 accepted

4 votes
Answer accepted
Pramodh M Community Leader Aug 25, 2022

Hi @Cameron M. Loperfido 

Advertantely people who don't have access to Product but have Site access will become Customers and end up showing in the Customers. [ If "Anyone allowed on the customer access settings" option is chosen ]

Check the below option to remove them

[ Let me know if you have that option already enabled and still they are visible in the customers section)

CustomerPermissions.png

Thanks,
Pramodh

Thank you Pramodh, this is exactly what I was looking for!

Like Pramodh M likes this

Thanks for the response Seba,

Though I know that none of these users are logging in with apple devices. This isn't a matter of learning the email addresses, as they are internal users part of my team.

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