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How do I remove these users from the customer list?

Cameron Loperfido
Contributor
August 25, 2022

These are internal confluence user accounts that are showing up on the customer list for a service project. They are not listed under "People" in project settings or "Portal Customers" in Atlassian admin.

 

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2 answers

1 accepted

4 votes
Answer accepted
Pramodh M
Community Champion
August 25, 2022

Hi @Cameron Loperfido 

Advertantely people who don't have access to Product but have Site access will become Customers and end up showing in the Customers. [ If "Anyone allowed on the customer access settings" option is chosen ]

Check the below option to remove them

[ Let me know if you have that option already enabled and still they are visible in the customers section)

CustomerPermissions.png

Thanks,
Pramodh

Cameron Loperfido
Contributor
August 26, 2022

Thank you Pramodh, this is exactly what I was looking for!

Like Pramodh M likes this
Pramodh M
Community Champion
August 26, 2022
Cameron Loperfido
Contributor
August 25, 2022

Thanks for the response Seba,

Though I know that none of these users are logging in with apple devices. This isn't a matter of learning the email addresses, as they are internal users part of my team.

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