How do I remove these users from the customer list?

[Cameron Loperfido]

These are internal confluence user accounts that are showing up on the customer list for a service project. They are not listed under "People" in project settings or "Portal Customers" in Atlassian admin.

[Pramodh M · Accepted solution]

Hi @Cameron Loperfido 

Advertantely people who don't have access to Product but have Site access will become Customers and end up showing in the Customers. [ If "Anyone allowed on the customer access settings" option is chosen ]

Check the below option to remove them

[ Let me know if you have that option already enabled and still they are visible in the customers section)

Thanks,
Pramodh

[Cameron Loperfido]

Thank you Pramodh, this is exactly what I was looking for!

[Pramodh M]

Glad @Cameron Loperfido 

[Sebastian Krzewiński]

Hi @Cameron Loperfido 

Please take a look on this answer - https://community.atlassian.com/t5/Jira-Service-Management/How-can-we-stop-customer-registering-to-Service-Desk-with-quot/qaq-p/1432209

Regards,

Seba

[Cameron Loperfido]

Thanks for the response Seba,

Though I know that none of these users are logging in with apple devices. This isn't a matter of learning the email addresses, as they are internal users part of my team.