How do I reference a subtask Parent's custom field in an email automation rule?

Ishita Avinash March 20, 2024

The resulting email does not contain the parent's custom fields. Although, {{issue.parent.summary}} works fine. Any assistance would be greatly appreciated.

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Tansu Akdeniz
Community Leader
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March 21, 2024

Hi @Ishita Avinash 

Could you please be sure about the field ID?

You can also use "Log Action" to see field val in Audit log.

Audit log.png

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