You're on your way to the next level! Join the Kudos program to earn points and save your progress.
Level 1: Seed
25 / 150 points
Next: Root
1 badge earned
Challenges come and go, but your rewards stay with you. Do more to earn more!
What goes around comes around! Share the love by gifting kudos to your peers.
Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!
Join now to unlock these features and more
The Atlassian Community can help you and your team get more value out of Atlassian products and practices.
I am trying to pull data from a queue but the number of requests aren't matching up in the excel sheet.
I have over 2,180 requests in my queue.
I am going to Filters> Advanced Issue Search. I copy and pasted the JQL from the edit section of my queue to filter the results. But the numbers do not match.
Hello @Jordan Meaux
Thanks for this question, in order to help you, we need some more information about what you are trying to achieve.
It sounds like the JQL you are using will need some looking into, but before we can do that, we need to know some more details.
The JQL is status in ("Open Request", "Review in progress") AND resolution = Unresolved AND labels = Specific_Request . I just copied and pasted what was filtered in the queue
It shows majority of the same tickets in my queue, but it just doesn't show the total 2k amount. It shows 1,001. I modified the columns from the filter page, but I don't think that would affect my count. I am missing roughly more than 1,000 tickets
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
The JQL is quite restrictive at this moment. Do you have an example of a ticket that you are missing?
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Since you are filtering on status, resolution and labels, it would be nice to see a ticket that you are missing that has those specific settings.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.