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How do I get my time picker field to always display the exact time?

Imogen Caroline Brendel
Imogen Caroline Brendel August 21, 2023

My service desk agents always need to see the exact time, down to the minute, but the custom date & time picker field I created keeps deciding for itself how to display that content, showing "5 Days Ago" instead of "8/16/23 XX:XX." How can I change the field's behavior?Time Picker Behavior.jpg

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Joseph Chung Yin
Joseph Chung Yin
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August 21, 2023

@Imogen Caroline Brendel -

Unfortunately, it is currently not possible in the CLOUD env.  I would recommend you to add yourself as a watch of this enhancement request - https://jira.atlassian.com/browse/JRACLOUD-41506.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Technology Applications Team

Viasat Inc.

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