It looks something like this :
" -------------------
Reply above this line
Just confirming that we got your request. We're on it. "
It does this for texts as well, we have it connected to text magic, would really like to know where this can be edited.
Hi @Nate Palmer,
Welcome to Atlassian Community!
Go to Project settings > Customer notifications and from here you can edit the notifications that are sent out the customers.
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