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How do I edit the auto response message that gets sent to our clients when they email in to us?

Nate Palmer
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February 27, 2024

It looks something like this : 

" -------------------
Reply above this line 

Just confirming that we got your request. We're on it. "

It does this for texts as well, we have it connected to text magic, would really like to know where this can be edited. 

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Mikael Sandberg
Community Leader
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February 27, 2024

Hi @Nate Palmer,

Welcome to Atlassian Community!

Go to Project settings > Customer notifications and from here you can edit the notifications that are sent out the customers. 

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