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How do I create automatic Issue? customer will send email from his application.

Vikas Thorat January 30, 2023



scanario: customer will send email from hies application(Ex. Codeless Platform )on our Default support jira ID. Issue must be get create once we received email from customer. 




Dirk Ronsmans
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 30, 2023

Hey @Vikas Thorat ,

let me point you to the documentation on this one. There a few questions to ask yourself but the basic email -> issue is a standard use case

I'll also point you to an article on the subject

Vikas Thorat January 31, 2023

Hello Drik,


can you please tell me step only. this articles very similar  but exact i wanted to 


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