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How do I correct the time zone?

Tomasz Bis September 7, 2022

Hi,

I have spotted that in our tickets we have 2 fields and both are showing different times.

I have created a test ticket at 14:43 BSt

Under details(in the ticket): we have 14:43

When we look at the ticket details tab, it shows 15:43

I have checked the project settings and we are in 'Europe' region in GMT +00:00 London
Does anyone know how to change the timezone to BST and make sure that everywhere in the tickets the time zone is the same please?
ManyThanks

3 answers

0 votes
JBennett April 12, 2023

Did you figure this out? I also have the same issue, e.g. the time in the activity stream is one hour out since the clocks changed.

0 votes
Tomasz Bis September 7, 2022

GMT.PNGGen settings.PNGTicket.PNG

0 votes
Tomasz Bis September 7, 2022

Only GMT is available.

I am not sure why the time zone is not changing automatically in certain regions?

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