Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

How do I configure the work flow in JSD?

Scott Ling
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
January 13, 2020

Hi,

I'm just playing with the Jira Service Desk to get a feel for its functionality.

Where/How do I change the work flow (or respond to raised tickets)?

If I follow the admin link (https://aspitech.atlassian.net/secure/admin/ViewApplicationProperties.jspa) I get the following problem continuously...

 

Capture.JPG

 

 

Thanks,

 

Scott

 

1 answer

1 vote
Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 13, 2020

Well if you are seeing that then I would reach out to Atlassian Support.

Are you not able to login to your instance? BTW, you might not want to publish your URL here as this is a public forum, thought I'm sure users can't login w/o an account, still...

Scott Ling
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
January 13, 2020

Thanks Jack.

I selected the support link at the bottom of the error screen and it brought me here.

I'll give your link a go.

Appears I can't edit the original post to remove the link, but hopefully not a massive problem :)

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events