How do I access a non-label attribute from a referenced object type?

[Laurence Reynolds]

Hi,

My colleague has set up an "Internal Employee" object type in their schema and has made the "Display Name" attribute the label field of the object type.  In my own schema I need to access the "Work Email" attribute within my colleague's object type.  When I make the reference between the "Email" attribute in my object type and my colleague's "Internal Employee" object type the only data I see listed is the contents of the "Display Name" attribute.

How can I access the contents of the "Work Email" attribute from my colleagues object type?

[Joseph Chung Yin]

@Laurence Reynolds -

Are you referring to an Insight Schema?  Please advise.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Infrastructure Applications Team

Viasat Inc.

[Laurence Reynolds]

Yes this is in Insight 

[Joseph Chung Yin]

@Laurence Reynolds -

Where/how do you want to pull this attribute information (i.e. via JSM issue or via REST APIs custom process)?

Please advise.

Best, Joseph

[Laurence Reynolds]

I will want to access this information in two situations

1)  When manually creating an object in Insight using the "Create object" screen from the object type screen (i.e. selecting from a dropdown list of values coming from an attribute on my colleagues object type)

2)  Create object from issue/request screen again selecting required value from a dropdown list from a custom field

I think (2) should be okay but I haven't tried it yet. 

My immediate concern is option (1).  As stated above, currently when I click on the dropdown for the attribute linked to my colleagues object type I see a list of the "Display Name" (i.e. the label field) attribute values from the "Internal Employee" objects.  What I want to see is a list of "Work Email" attribute values.