How can i get Organization detail fields wit API call?

[Huzur Polat]

I try it with the following  API Call

https://developer.atlassian.com/cloud/customer-service-management/rest/v1/api-group-organization/#api-api-v1-organization-details-get

https://apiURL.atlassian.net/rest/api/v1/organization

I want to import a list auf Organizations from a CSV File. For this i need know the field for Mapping

I am looking for a way to do this with the API

[Marc - Devoteam]

Hi @Huzur Polat 

You can create organizations via the API and you can add organizations details via the API on an organization.

This can't be done in a single API call.

Organizations can be created via the API: api-rest-servicedeskapi-organization-post 

Organization details can be also created via the API: api-api-v1-organization-details-post 

[Huzur Polat]

hey @Mar does this endpoint work for you?

https://XXXXXX.atlassian.net/api/v1/organization/details

curl --location 'https://XXXX.atlassian.net/api/v1/organization/details' \ --header 'Accept: application/json' \ --header 'Authorization: Basic XXXX' \ --header 'Cookie: atlassian.xsrf.token=74dfc9dbsbb82b852fb8912fa66e89f9eb3108513_lin'

https://developer.atlassian.com/cloud/customer-service-management/rest/v1/api-group-organization/#api-api-v1-organization-details-get

do i call the right URL?

[Marc - Devoteam]

Hi @Huzur Polat 

The composition of the call should be:

https://api.atlassian.com/jsm/csm/cloudid/cloudid-number>/api/v1/organization/<organization_id>

Cloud id number can be found via: https://confluence.atlassian.com/jirakb/how-to-find-cloud-site-id-1272283178.html#:~:text=Solution,atlassian.net%2F_edge%2Ftenant_info 

[Joseph Chung Yin]

@Huzur Polat -

Although I have not use REST APIs to set organization details, and I believe currently it is not possible to do so.  You can use REST APIs to create new organization and pull organization details.

Take a look at the following posting - https://community.atlassian.com/t5/Jira-Service-Management/Are-there-any-API-requests-available-for-organization-detail/qaq-p/2560213

Hope this helps.

Best, Joseph Chung Yin