How can i configure client portal to all members of an organization can view all the tickets

[Paul Hernandez]

I have 3 user clients of the same organization, i need every user can see all the tickets created but himself and the other 2 users of the organization, how can i configure this?

Thanks

[Łukasz Modzelewski _Lumo_]

check this: 

Change the default value of the Share with field

We can change the default value for the Share with field by following these steps:

1. Select Settings, in the top right of the screen > Products

2. Under Jira Service Management, select Configuration

3. Within the Organization management section, in "Should new requests automatically be shared with a customer's organization?", we have two options:

• Yes, automatically share email requests with the customer's organization. Requests sent from the portal will also be shared unless the customer selects otherwise: with this option selected, the tickets will be automatically shared with the organization during creation, unless the customer manually chooses No one when creating tickets on the portal. Just note that this option will only work if the customer is part of only one organization.

• No, don't share email requests with the customer's organization. Requests sent from the portal will not be shared unless the customer selects otherwise: with this option selected, the customer will still be able to see the Share with field on the portal, but the default option when creating the ticket will be No one. In other words, the customer will be able to choose the organization if they want, but it will be necessary to manually choose the organization in the field.

Source: https://confluence.atlassian.com/jirakb/everything-we-should-know-about-customer-organizations-in-jira-service-management-projects-1224782662.html