I want to add a request type to an issue when it is created. The issue is being created by Opsgenie. The problem is Opsgenie is creating ISSUES not REQUESTS.
I need Opsgenie to create REQUESTS automatically so that they appear in the Incident queue automatically.
When I tried to do so I was flat out denied. Is there anything else I can try?
Hi @Rob Horan ,
While going through the docs of Opsgenie and Jira integration, sadly I couldn't figure out anything that says to create a Jira request from Opsgenie, it's either an issue that can be created or a request can be linked. As it clearly says in the above picture you have attached there's no API as of now for this kind of automation, so to conclude it's not possible to my knowledge.
Integrate Opsgenie with Jira Service Management: https://support.atlassian.com/opsgenie/docs/integrate-opsgenie-with-jira-service-management/
This morning, Atlassian announced the acquisition of ThinkTilt , the maker of ProForma, a no-code/low code form builder with 700+ customers worldwide. ThinkTilt helps IT empower any team in their or...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events