I have a custom field named "due day", the SLA will calculate the day from right now to the "due day" which the users pick up.
How can I do that?
Could you explain what you want a bit more? You have a custom field called due day. What must it do and what does it need to accomplish this? With "The SLA" I assume you mean the SLA metric you constructed correct? Also where must this custom field be placed. You have to be specific
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