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How can I set Epic color in Jira issue?

Jimmy Trivedi
Contributor
October 9, 2021

I'm not sure Epic color has been selected or not, but in Jira filter - Epic color tab is showing empty.

PFA


Screenshot 2021-10-09 at 18.40.14.png

2 answers

1 accepted

3 votes
Answer accepted
Walter Buggenhout
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 9, 2021

In this specific screenshot, you have a list of tasks. Epic color is a feature specific to Epics and will never be available on other issue types.

Walter Buggenhout
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 10, 2021

Hi @Jimmy Trivedi ,

To change the Epic color, just open the issue's detail view and click on the coloured square in front of the issue title. You can select the colour of your choice from a list of options there:

Screenshot 2021-10-10 at 10.41.11.png

As I mentioned before, this only works for Epics, not for other issue types.

Jimmy Trivedi
Contributor
October 10, 2021

Hi Walter,

In Epic color tab is is showing like this: ghx-label-10

-> I want actual color to be displayed, not color name.

Walter Buggenhout
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 10, 2021

Hey @Jimmy Trivedi ,

The color is displayed on the Jira issue itself (as you can see in my previous screemshot) or on issue cards on a Jira Board, not in a list of search results. I am afraid you are looking for something that isn't there. So I would just recommend you to remove the columns issue color and epic color from those search results list, as it will never be able to show you what you are hoping for.

Based on your previous comment, I also noticed that you are working in Jira Service Management. As Epics are a feature of Jira Software, it is true that you won't be able to create Epics in your project.

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Jimmy Trivedi
Contributor
October 10, 2021

Hi Walter,

Thanks.

1 vote
Mayur Jadhav
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 9, 2021

Hi @Jimmy Trivedi 

You simply have to go to your backlog en clic on Epics on the left side.

You will have a list of your Epics.

By clicking on the triangle (or three red dots), you will be able to change the Epic color.

Hope it works for you, if not please put screenshots here.

 

Thanks,

Mayur

Jimmy Trivedi
Contributor
October 10, 2021

Hi Mayur,

I'm not able to see backlog option.

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