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How can I send an image at automation mail?

Hello, I'm trying to create a signature for the automation mail, like:



IT Management Services



Is that possible? I was trying using a simple HTML script:



IT Management Services

<img src="https://image" alt="" width=60 height=40>


But in the mail, it comes with error.


1 answer

0 votes
Esther Strom Community Leader Jun 11, 2021

Hi, @Guilherme Dallagnol - do you mean you receive an error when you try to save the automation rule, or the email you receive has an error in it? I just tested this with a publicly available image, and it worked correctly.

2021-06-11 11_57_43-Project automation - The Jira of Champions.png2021-06-11 12_00_04-Testing email image - - Gmail.png

Is the image you're trying to use accessible (i.e. online somewhere that you can access via a public URL), or is it on an internal server? If it's internal, it may not be possible. 

Another alternative is that your email client is blocking the image source.

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