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How can I see the left side panel options like backlog, Issues, Boards, etc.?

shreya bhatt April 14, 2024

Not able to see any options like backlog, Issues, Boards on the left side panel
I can't see my tasks and bugs sprint wise

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1 answer

2 votes
Walter Buggenhout
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 14, 2024

Hi @shreya bhatt,

Do you have a license / product access to Jira Software? I see near the top right that you are very obviously using Jira Service Management, but to see boards, ... and related features of a Software project, you do need a license to Jira Software.

Hope this helps! 

shreya bhatt April 14, 2024

Thank you @Walter Buggenhout for your quick response.

but it was visible till yesterday. I could see the features backlogs and issues and all.
and I didn't get any mail or notification regarding these changes.

 

Walter Buggenhout
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 14, 2024

Ok, thanks for adding that information @shreya bhatt What I can see from the screenshots and the tags you added to the question - not being familiar with your site - you have a Jira Software project, but clearly a site that was set up for Jira Service Management. Could it be that you / your organisation started a trial of Jira Software and that it expired over the weekend? Or that your permissions have changed over the weekend? ... 

If you are the administrator for your site, I would first of all check those things: is your Jira Software still fully operational and do the users have the proper product access and permissions. If you are not the administrator, try to reach them with the same question.

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