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How can I see the invoices/receipts for a Jira Service Management project

Daiyue Weng September 20, 2023

Hi,

I am the admin for my Jira organization. I have a Jira service management project that was just switched to a free plan from a standard one. I am wondering how I can see the receipts for previous payments for the service management project.

I can access the billing section, but all I can see is the billing preview without access to the receipts.

Thanks

1 answer

0 votes
Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 20, 2023

Hi @Daiyue Weng , see if this works...

go to Billing under Administration and for the product click on the ellipses on the right and select Manage. This will take you to a page where you will see Billing history in the sidebar.

Daiyue Weng September 20, 2023

Hi, Jack

I clicked the Jira Service Management project and selected Manage, but I couldn't see the Billing History (as depicted in the screenshot).

Jira Service Management billing preview.JPG

Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 21, 2023

Unsure then. I would reach out to Atlassian support and select billing option.

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DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

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