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I've added
jira.permission.comment.denied=true
to the closed status on the workflow according to https://community.atlassian.com/t5/Jira-Software-questions/how-can-i-disable-comment-from-closed-issues-for-Jira-7-10/qaq-p/1017551 but customers are still able to comment on the issues. Does anyone have a working solution for this on Jira 8.x and JSD 4.3.x? Thanks!
Hi,
I just tested this out on my Jira. And it worked perfectly. On status "Closed" add property:
The property looks like this:
I tested trying to add a comment both from Jira and from the portal. In both cases the comment option was not available
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The property:
jira.issue.editable=false
worked.
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Would anybody know a way to still allow internal comments, but block public comments on an issue once it's closed?
jira.permission.comment.user and a Property Value of false worked for me, but internal comments would be nice to still add.
(If anybody knows another discussion about this, please let me know!)
Thanks in advance :)
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Hey, did you resolve your issue? How to allow making only internal comments in closed issues?
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Hi,
I followed the link and maybe that property doesn't work.
See this:
Add the property jira.permission.comment.user and make the property value false
Hope that helps
Susan
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Remember to Publish your workflow after you've changed the properties. The change doesn't come into effect until then and it caught me out when I tested it.
For the Cloud version I used a Property Key of jira.permission.comment.user and a Property Value of false and was successful (once I'd published the change)
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