I have 2 projects, Project 1 (ABC) and Project 2 (XYZ). Project 1 is a service desk project to receive tickets, but the team actually do the work in Project 2 (their software project).
For each issue created in Project 1 (e.g. ABC-001), I have an automation rule to clone the issue into Project 2 (e.g. XYZ-002) and link the 2 issues such that "ABC-001 is delivered by XYZ-002".
Since the SLA tracking is done in Project 1 (ABC), any SLA triggered Slack messages need to come from Project 1. So if say ABC-001 is close to breaching a particular SLA and I wish to alert the team with a message that includes the URL of the linked issue (i.e. XYZ-002) instead of ABC-001, what is the smart value I should use?
