How can I get all fields including forms in the request type get api? and How can I update the form?

[Thanu Thana]

My request-type template has the below fields (summary is a normal field others are from a form template.) - Refer the SS

But when I use the APIs " {{baseurl}}/rest/servicedeskapi/servicedesk/1/requesttype/9/field?expand=[hiddenFields]" which gives me only "summary" in the response.

The API {{baseurl}}/rest/servicedeskapi/servicedesk/1/requesttype/9/field?expand=[hiddenFields]"   response

{

    "requestTypeFields": [

        {

            "fieldId": "summary",

            "name": "Summary",

            "description": "",

            "required": true,

            "defaultValues": [],

            "validValues": [],

            "jiraSchema": {

                "type": "string",

                "system": "summary"

            },

            "visible": true

        }

    ],

    "canRaiseOnBehalfOf": true,

    "canAddRequestParticipants": true

}

How can I get all fields including forms in the request type get api? and How can I update them?

[Thanu Thana · Accepted solution]

Only Request types and their fields can get using this API"{{baseurl}}/rest/servicedeskapi/servicedesk/1/requesttype/9/field"

To check the forms Plz check form apis.
https://developer.atlassian.com/cloud/forms/rest/api-group-forms-on-issue/#api-issue-issueidorkey-form-formid-get 

1.  Get form for a request type (you should have already set up the Form in a request type - REFER -https://support.atlassian.com/jira-service-management-cloud/docs/create-or-edit-a-form/ ) 

API : https://api.atlassian.com/jira/forms/cloud/{cloudId}/servicedesk/1/requesttype/{requestTypeId}/form

2. Add form to a specific issue 
https://developer.atlassian.com/cloud/forms/rest/api-group-forms-on-issue/#api-issue-issueidorkey-form-post 

3. Change the Visibility to external
https://developer.atlassian.com/cloud/forms/rest/api-group-forms-on-issue/#api-issue-issueidorkey-form-formid-action-external-put 

4. Add Answers to the form
https://developer.atlassian.com/cloud/forms/rest/api-group-forms-on-issue/#api-issue-issueidorkey-form-formid-put

Here form id is not form template id. form id is response of "Add form API"

[Seth Strzechowski]

Did you ever figure this out? Going through the same thing right now

[Thanu Thana]

Hi, 
yes @Seth Strzechowski 

Only Request types and their fields can get using this API"{{baseurl}}/rest/servicedeskapi/servicedesk/1/requesttype/9/field"

To check the forms Plz check form apis.
https://developer.atlassian.com/cloud/forms/rest/api-group-forms-on-issue/#api-issue-issueidorkey-form-formid-get 

1.  Get form for a request type (you should have already set up the Form in a request type - REFER -https://support.atlassian.com/jira-service-management-cloud/docs/create-or-edit-a-form/ ) 

API : https://api.atlassian.com/jira/forms/cloud/{cloudId}/servicedesk/1/requesttype/{requestTypeId}/form

2. Add form to a specific issue 
https://developer.atlassian.com/cloud/forms/rest/api-group-forms-on-issue/#api-issue-issueidorkey-form-post 

3. Change the Visibility to external
https://developer.atlassian.com/cloud/forms/rest/api-group-forms-on-issue/#api-issue-issueidorkey-form-formid-action-external-put 

4. Add Answers to the form
https://developer.atlassian.com/cloud/forms/rest/api-group-forms-on-issue/#api-issue-issueidorkey-form-formid-put

Here form id is not form template id. form id is response of "Add form API"


Hope this is helpful. Feel free to ask if you need anything.

[Seth Strzechowski]

Thank you!