Hi,
I'm having trouble with formatting Insight (Mindville) fields in smart values. I'm using Automation for Jira to send an email with a smart field like:
Business Unit: <b>{{issue.customfield_16600}}</b>
And the value in the email is:
Business Unit: HCS-Azure (HCS-248180)
Is there a way to format the field in such way that the object key is gone?
The end result to be "Business Unit: HCS-Azure"
I had the same problem and found the solution in this article in section Insight fields.
In my case I was able to use:
{{issue.customfield_12345.summary}}
or
{{issue.Custom Field Name.summary}}
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