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How can I customize the approval email?

I added an approval step to my project workflow. It is a jira service management project. This is the approval email that I received: 

Approval email.png

I want to customize it and, add some text. How can I do it, I am open to any suggestions. Thank you.

2 answers

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1 vote
Answer accepted
Alex Koxaras _Relational_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Jan 04, 2023

@Özge Özgenç hi!

Yes you can by going to project settings > customer notifications:

edit approval email.png

@Boris Berenberg - Modus Create Can your plugin be used to create an approval email similar to what Jira Service Desk provides out of the box, including links for approving or rejecting a request without having to log in?  

1 vote
Answer accepted

I found the way to do it with this video: https://youtu.be/l4b6UR0OytY

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