How can I create an email domain for my team on JIRA.

[Aboyade Kehinde]

I set up a new email domain on my JIRA Administration portal. It is a week since I created the domain and until now my domain name has not been verified.

How do I set up a new email domain for my team on JIRA?

[Manoj Gangwar]

Hi @Aboyade Kehinde Welcome to the community!

Please follow the below doc.

https://support.atlassian.com/organization-administration/docs/what-are-the-steps-for-setting-up-custom-email-addresses/

[Aboyade Kehinde]

@Manoj Gangwar Thank you for your response. I have read the documentation before starting the setup. Is there anything I am missing? If I need to create an email domain on Atlassian, does it have to be an already created domain name which will now be verified on JIRA or can I create a new domain name on JIRA and wait for it to be verified?

[Manoj Gangwar]

Yes, the domain must already exist, and you must have administrative access to its DNS records to verify ownership. Atlassian does not provide domain registration services.

[Aboyade Kehinde]

@Manoj Gangwar Thank you for your feedback